Help from the ShrimpKeeper team
How can we help?
Need help choosing a food, checking an order or finding your ebook? Email us or use the form below.
Email the team
support@shrimpkeeper.co.ukFor orders, deliveries and download help, include your order number and the email address used at checkout. Please do not send payment-card details.
We aim to reply within one working day.
Useful information before you send
Delivery or order question
Include your order number and a short description of the problem. Our delivery page explains dispatch times and the available UK delivery options.
Delivery informationCan’t find your PDF?
Check the inbox and spam or junk folder for the email with your download link. If you still need help, tell us which book or sample you ordered, your order number and the email used at checkout.
Help choosing food
Tell us the shrimp you keep, roughly how many are in the colony, and what you currently feed. This helps us understand your setup and the choice you are making.
Shop shrimp food