Delivery Information

🚚 Delivery Information

At ShrimpKeeper.co.uk, we aim to get your order to you quickly, safely, and with full peace of mind. Here’s everything you need to know about how we ship your items:

πŸ›οΈ Standard Orders (Non-Live Items)

We offer two delivery options at checkout:

  • Royal Mail Tracked 48 πŸ‘‰πŸ» Β£3.49 – Estimated delivery within 2–3 working days
  • Royal Mail Tracked 24 πŸ‘‰πŸ» Β£4.49 – Estimated delivery within 1–2 working days

βœ… All orders are fully tracked
βœ… Dispatched the next working day after your order is placed

🦐 Live Shrimp Orders

Live shrimp require a little extra care during shipping. To ensure they arrive happy and healthy, we use:

  • Royal Mail Special Delivery by 1pm (Next Day Guaranteed) πŸ‘‰πŸ» Β£7.99

πŸ“¦ Dispatched Monday to Thursday only
❄️ Carefully packed with insulation and sent the next working day after ordering, when safe to do so based on weather conditions

πŸ”Ž Tracking Your Order

As soon as your order has been dispatched, you’ll receive a tracking number via email so you can follow your parcel’s journey every step of the way.

❗ Important Notes

  • Live shrimp are not sent on Fridays, weekends, or bank holidays to avoid delays in transit.
  • In rare cases, we may hold off shipping live shrimp if temperatures are too extreme or conditions aren't safe. We'll always keep you updated if that happens.

If you have any questions about shipping or need help choosing the best delivery option, feel free to contact us!